Shipping policy
Our shipping policy follows the EU regulation.
1. Orders are fulfilled from our warehouse in Hüttenberg, Germany. We send daily from Monday to Friday.
2. We will send an automatic shipping notification with tracking number upon order fulfillment to the email address you provided.
3. We use DPD parcel service for standard EU shipping. The estimated delivery time can be seen on the product page and is normally 2 to 7 days.
4. We use DHL for all other destinations, the delivery time depends on the destination.
5. The price for the delivery will be shown automatically in the shopping cart.
6. If you wish to return an item and get your money back, you can do it at your own cost. Please inform us via email (or any other way) within 14 days after reception, and send the item back within 14 other days. You can choose the delivery company. You are responsible for the delivery to our warehouse. Please note that we can only accept products, that:
- are in original and new condition
- were not used/worn
- have the original labels attached in the original way
- have no perfume, smoke or other smells on it.
Items which do not meet the requirements above will not be reimbursed.
7. Please send the item(s) to:
Motorrad Venture
Heidestrasse 4
35625 Hüttenberg, Germany
8. If you wish to exchange your product with a similar product in an other size which is available, please contact us via email. We have a solution for you!
